Personal Information

Yes, you can change your username.

To do this, go to your account settings and look for the profile or personal information section. If you can't find the option, our customer service team will update your username for you once you've confirmed via LiveChat or email that the request is coming from you.

You can use this form to change your password. Passwords must be 8 characters long and contain at least one uppercase letter and one number.

No, you can't change your email address yourself in your account settings.

To protect your account from misuse, Starcasino.be only allows email changes through customer service, who will first verify your identity before making the change. Contact them via LiveChat or email, and keep a valid ID document on hand.

You can update your address and other contact details yourself through the form on your account page.

If it concerns details that establish your identity, such as your name or date of birth, you can't change these yourself. In that case, contact our customer service team, who will ask you for supporting documents before making the change.