Deposit and withdrawals

Starcasino.be accepts the following deposit methods: Bancontact Card, Bancontact Pay, Wero, Instant Payment, Visa, Mastercard, Maestro, Paysafecard, Skrill, Skrill Rapid Transfer, PayPal and Neosurf. You can also deposit in person at one of our gaming halls or at the Grand Casino Chaudfontaine.

Please note: you can only withdraw funds using a method you've previously used to actually deposit. So, when choosing your deposit method, check right away whether you'll also want to use it for withdrawals later.

Yes, your money is safe at Starcasino.be.

Unlike illegal sites, which often operate from tax havens with no oversight whatsoever, Starcasino.be falls under Belgian gambling legislation, and the site is regulated by the Belgian Gaming Commission (KSC).

The A+ licence has been granted to Chaudfontaine Loisirs SA (company number 0442.520.928), the operator of Starcasino.be, which must meet this licence's legal conditions in order to protect players' funds. This keeps the amount you deposit into your Starcasino.be account safe.

Your money should be available in your account balance immediately. If that's not the case, please contact our customer service team.

Yes, you can link several personal bank accounts to your account, but each one must separately go through the full verification process before you can deposit or withdraw with it.

If you'd rather not deposit from your main account, you can also choose one of the other payment methods Starcasino.be offers, such as iDEAL, Bancontact, Payconiq, or one of the supported cards and e-wallets.

Yes, that's possible! Just go to your account settings.

Keep in mind that if you raise your limit, there's a 3-day period before it takes effect. If you lower your limit, it's adjusted immediately. And don't forget to always play responsibly.

No. As a player at Starcasino.be you don't have to pay tax on your winnings. Amounts you win are tax-free.

This applies to all the games Starcasino.be offers, such as slots, roulette, blackjack and the live casino.

Starcasino.be offers the following withdrawal methods: Instant Withdrawal to your verified bank account, with a direct payout of up to €500 per day, PayPal, Skrill, and in person at one of our gaming halls or at the Grand Casino Chaudfontaine.

You can only withdraw using a payment method you've previously also used to deposit. This is a legal requirement to prevent money laundering.

Go to the withdrawal page to request a withdrawal. For your security, you may be asked to send in a few documents before the transaction is completed, and we'll let you know as soon as it's been processed. Depending on your bank, a transfer can take up to 24 hours from the moment you request it.

The processing time for withdrawals at Starcasino can vary depending on the payment method chosen. Withdrawals are generally processed within 24 hours, but it may take extra time before the money actually reaches your account, especially with bank transfers.

Yes. The minimum amount you can withdraw is €10.

Yes, you can! As long as your withdrawal hasn't been approved yet and we haven't sent the amount to your chosen payment method, you have the option to cancel your withdrawal request.

No, we don't charge any fees, but your payment method provider might. Check with your payment provider if you have any questions.

Yes, that's possible. You can have your winnings paid out to any bank account verified in your name, even if it's not exactly the same account you deposited with.

However, the payment method must stay the same as the one used for the deposit. This is a legal requirement designed to prevent money laundering.

For example, if you made a deposit via PayPal, Skrill or Bancontact One-Click, your winnings must also be paid out to the same PayPal, Skrill or Bancontact One-Click account used for the deposit.

If you made a deposit via bank transfer, your payout can be made to a different bank account, provided that the account is verified and registered in your own name.

You can only deposit funds to or have winnings paid out to a bank account held in your own name. So, this account number can't simply be changed on request.

If your account number has changed, contact Starcasino.be's customer service team and send in, for verification, proof of the new account number clearly showing your name, address and IBAN. This document must be no older than 3 months.

Once verified, you can add the new bank account number to withdraw your winnings. Keep in mind that Starcasino.be only accepts one verified active account for payouts at a time.

No, you can only play in euros at Starcasino.be. Under our terms, your account is opened, managed and settled exclusively in euros.

Cryptocurrencies or other currencies aren't currently accepted.